DELIVERY STEP BY STEP

Premium Siciley

Our premium delivery service offers a range of exquisite extras that will take your flower experience to new heights.

With every order, enjoy a complimentary Aqua Box to keep your flowers fresh and vibrant, a sleek eco bag for convenient transportation, an elegant envelope for a touch of sophistication, flower food to nourish your blooms and detailed care instructions to help you keep your flowers looking their best.

Discover the luxury of Siciley’s premium delivery – it’s all included at no extra cost to you.

DELIVERY AREAS

Siciley delivers directly anywhere in the US, UK, France, Germany, Spain, Italy. Free delivery for you on all orders. Below are some of our stores.

LOGISTICS AND DELIVERY TERMS

  1. Shipping Zones: Siciley offers free flower delivery to all locations within the United States, the United Kingdom, France, Germany, Spain, and Italy.

  2. Delivery Timeframe: Orders are typically processed and shipped within 1-2 business days after confirmation. Delivery times vary depending on the destination:

    • United States: Estimated delivery within 2-5 business days.
    • United Kingdom, France, Germany, Spain, Italy: Estimated delivery within 3-7 business days. (Please note that delivery times may be affected by factors such as holidays, customs clearance, and unforeseen circumstances.)
  3. Shipping Methods: We utilize trusted courier services for our flower shipments, ensuring safe and timely delivery. Customers will receive a tracking number upon shipment confirmation to monitor the progress of their orders.

  4. Shipping Address: Customers are responsible for providing accurate shipping information at the time of order placement. Siciley is not liable for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

  5. Delivery Attempts: Courier services will make multiple attempts to deliver the package to the specified address. If delivery is unsuccessful after several attempts, the package may be returned to our distribution center. Additional shipping charges may apply for re-delivery attempts.

  6. Delivery Confirmation: Upon successful delivery, customers will receive a confirmation notification via email or SMS. It is recommended to inspect the package upon receipt and notify us promptly of any issues or discrepancies with the delivered items.

  7. Shipping Restrictions: Certain remote or restricted areas may not be eligible for free shipping or may require additional shipping charges. Customers will be notified of any such restrictions during the checkout process.

  8. International Shipments: For international orders outside of the specified countries, please contact our customer support team for shipping options and pricing information.

  9. Returns and Refunds: Siciley aims to deliver fresh and high-quality flowers to our customers. In the unlikely event that you are dissatisfied with your purchase, please contact us within 24 hours of delivery to request a refund or replacement. Our customer support team will assist you in resolving any issues related to your order.

  10. Customer Support: For inquiries regarding shipping, delivery, or any other concerns, please contact our customer support team via email or phone. We are committed to providing excellent service and ensuring a seamless shopping experience for our customers.